- The font menu does not show your font.
- (Some) letters do not appear at all.
- Characters appear mixed and messed up.
- Paragraphs do not reflow properly.
- Your font does not print, or prints wrong or garbled letters.
- You type one letter, but a different one appears.
How to fix font cache problems
Operating systems and certain applications use font caches to keep track of all the fonts that are installed on your device. A common issue when installing or updating those fonts is that the font cache files on your computer can become corrupted.
Typical symptoms of corrupted font cache files include:
The best solution for this is to delete the font cache files.
Mac OS
The simple way to reset a Mac’s font cache is to use a third party font cache clearing application such as Font Finagler and follow the applications instructions.
If you are comfortable with the Mac Terminal, use the following instructions:
1
Go to Finder > Applications > Utilities > Terminal.
2
Type: sudo atsutil databases -remove
3
Enter your own system password and hit return.
4
Type: atsutil server -shutdown
5
Type: atsutil server -ping
6
Now it’s very important that you restart your Mac, or the cache issue may reappear.
Windows
The font cache files for all Windows operating systems are located here:
C:\Windows\System32\FNTCACHE.DAT
Then, delete the FNTCACHE.DAT file and restart your computer.
A new FNTCACHE.DAT file will be created during the restart and your font menus will now be refreshed and updated.